Shipping Policy

At Tru Renu Systems, we aim to provide efficient and reliable shipping for all of our customers. Below, you'll find the details regarding our shipping practices.

Shipping Methods:

We offer various shipping methods to meet the needs of our customers. The available options will be displayed at checkout, and shipping fees will be calculated based on the selected method and delivery location.

Processing Time:

All orders are processed within 1-2 business days from the time of purchase, excluding weekends and holidays. Once your order has been processed, it will be shipped out according to the selected shipping method.

Shipping Rates:

Shipping costs are calculated at checkout based on the destination address and shipping method. You will be able to view the total shipping cost before completing your purchase.

Delivery Time:

• Standard Shipping: Typically 5-7 business days.
• Expedited Shipping: 2-3 business days.
• Delivery times may vary based on your location and the shipping method chosen. Please note that these times are estimates and can be affected by external factors such as weather or carrier delays.

Shipping Address:

Please ensure that your shipping address is correct and complete before placing your order. We are not responsible for orders that are delayed or undeliverable due to incorrect shipping information.

International Shipping:

Currently, we only ship within the United States. We do not offer international shipping at this time.

Tracking Your Order:

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment on the carrier’s website.

Damaged or Missing Items:

If your order arrives damaged or if items are missing, please contact us within 7 days of receiving your shipment. We will work with you to resolve the issue as quickly as possible.

Contact Information:

For any questions regarding shipping or if you need assistance with your order, please feel free to reach out to us:

• Phone: 208-409-1903
• Email: wakelamjeff@gmail.com
• Address: Tru Renu Systems, Treasure Valley Way, Nampa, Idaho 83687, United States

Thank you for choosing Tru Renu Systems. We appreciate your business!