Reseller Policy
Last Updated: February 2025
This Reseller Policy ("Policy") outlines the terms and conditions under which Tru Renu Systems ("we," "our," or "us") allows approved resellers ("Reseller," "you," or "your") to purchase and resell our products ("Products"). By applying to be a Reseller, you agree to comply with this Policy.
1. Reseller Application and Approval
To become an authorized Reseller of Tru Renu Systems, you must complete the reseller application process and be approved by us. We reserve the right to approve or deny any reseller application at our sole discretion. Your status as an authorized Reseller is contingent upon continued compliance with this Policy.
2. Authorized Products
As an authorized Reseller, you are only permitted to purchase and resell the specific Products that Tru Renu Systems has authorized for resale. Unauthorized products or distribution methods are strictly prohibited.
3. Resale Restrictions
You agree to the following resale restrictions:
- No Unauthorized Resale Locations: You may not resell the Products in any unauthorized locations, including but not limited to unauthorized websites, third-party marketplaces (e.g., Amazon, eBay), or physical stores not approved by Tru Renu Systems.
- No Price Gouging or Unfair Practices: You are prohibited from selling Tru Renu Systems products at excessively high prices or engaging in unfair pricing practices. All sales must comply with any price guidelines issued by Tru Renu Systems.
- No Modifications: You may not modify, rebrand, or alter the Products in any way, nor may you sell any products that have been altered or repackaged.
4. Pricing and Discounts
As an authorized Reseller, you will have access to wholesale pricing for our Products. Tru Renu Systems reserves the right to change product pricing, wholesale discounts, and terms of sale at any time, with or without notice.
You are responsible for determining the retail price at which you sell our Products, provided that your pricing complies with applicable laws and regulations. You may not advertise, offer, or sell the Products at prices lower than those specified by Tru Renu Systems, unless authorized to do so under specific promotions or discounts.
5. Minimum Advertised Price (MAP) Policy
We may establish a Minimum Advertised Price (MAP) for our Products. The MAP is the lowest price that you may advertise for any Tru Renu Systems product. You are permitted to sell at a price lower than the MAP but may not advertise a price below this threshold. Advertising includes any online listings, print advertisements, or marketing materials.
6. Compliance with Laws
As a Reseller, you agree to comply with all federal, state, and local laws, regulations, and ordinances, including, but not limited to, those related to product safety, health, and consumer protection. You are responsible for understanding and adhering to these laws while selling the Products.
7. No Warranty on Resale
Tru Renu Systems makes no representations or warranties regarding the Products once they have been purchased by the Reseller. As the Reseller, you are solely responsible for the sale, condition, and handling of the Products, including any applicable warranty, customer service, and returns.
8. Returns and Refunds
Any returns or refunds for Products sold by the Reseller must be handled by the Reseller directly with the customer. Tru Renu Systems is not responsible for returns or exchanges for Products once they have been sold to a Reseller. If a customer returns a product, the Reseller is required to process the return per their own return policy.
9. Trademark and Branding Use
As an authorized Reseller, you may use Tru Renu Systems' trademarks, logos, and branding solely for the purpose of marketing and selling our Products in accordance with this Policy. You must comply with all trademark usage guidelines provided by Tru Renu Systems and may not modify or alter any of our trademarks or branding in any way.
10. Termination of Reseller Status
Tru Renu Systems reserves the right to terminate your status as an authorized Reseller at any time for any reason, including but not limited to:
- Violation of this Policy.
- Engaging in fraudulent, illegal, or unethical conduct.
- Selling unauthorized Products.
- Failing to comply with pricing or advertising guidelines.
- Failure to meet minimum sales requirements, if applicable.
Upon termination, you must immediately cease using Tru Renu Systems’ trademarks, logos, and branding, and stop reselling our Products.
11. Limitation of Liability
Tru Renu Systems shall not be liable for any damages arising from the sale or distribution of our Products by Resellers, including but not limited to direct, indirect, incidental, or consequential damages. As a Reseller, you agree to indemnify and hold Tru Renu Systems harmless from any and all claims, damages, losses, and expenses, including legal fees, arising from your resale of our Products.
12. Confidentiality
As a Reseller, you may have access to confidential business information, pricing, or proprietary data related to our Products. You agree to maintain the confidentiality of any such information and not disclose it to any third party without our prior written consent.
13. Governing Law
This Policy shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under this Policy shall be conducted exclusively in the courts located in Idaho.
14. Entire Agreement
This Reseller Policy constitutes the entire agreement between Tru Renu Systems and the Reseller regarding the resale of our Products. Any prior agreements, whether written or oral, are superseded by this Policy.
15. Contact Information
For questions regarding this Reseller Policy or to apply to become an authorized Reseller, please contact us at:
- Phone: 208-409-1903
- Email: wakelamjeff@gmail.com
- Address: Tru Renu Systems, Treasure Valley Way, Nampa, Idaho 83687, United States
