Return Policy

At Tru Renu Systems, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you have 30 days from the date of purchase to return your product and receive a refund of the purchase price, less shipping and processing fees.

To initiate a return:

Please contact us at 208-409-1903 or wakelamjeff@gmail.com to request a Return Merchandise Authorization number (RMA#). We are available to assist you Monday through Friday, from 9:00 AM to 5:30 PM (Mountain Time).

Once you receive your RMA#, securely package the product in its original box along with the original packing slip. Clearly write the RMA# on the outside of the box and on the packing slip.

Send the return package to:

Tru Renu Systems
Treasure Valley Way
Nampa, Idaho 83687
United States

Refund Process:

Once we receive and inspect the returned product, we will process a refund to the original payment method for the purchase price, minus the original shipping and processing costs.

Please Note:

• Products must be returned in their original condition and packaging.
• Shipping and processing fees are non-refundable.
• We are not responsible for any return shipping costs unless the product is defective or incorrect.

If you have any questions or need further assistance with your return, please feel free to contact us.